The Priority Services Register provides free practical support to a range of people who might need extra help due to varying factors including age, ill health or disability. This includes families with young children or those with caring responsibilities.
The wide range of support services includes:
- Sending bills in alternative formats
- Proactively contacting our customers in the event of an incident and if necessary, supplying bottled water to them
- Helping read our customers water meters if they’re unable to do it themselves
- Protecting our customers against bogus callers and scams with our password scheme
- For our customers whose first language isn’t English, we can communicate through over 3000 languages using an interpretation service & also Sign Language.
- We have our knock and wait service, for our customers who need a little extra time to get to the door
For customers to find out more about the Priority Services Register and to sign up, visit: anglianwater.co.uk/priority or call our dedicated team on 0800 232 1951.
We’re very happy to reveal that we’ve been chosen for Green Token Giving scheme at Asda Stoke Park. This amazing opportunity could be vital in helping us to continue our outreach and community work over the next few months. Voting is online and you can choose to give your green token to ActivLives, by doing so, your help could mean we receive £500 from the Asda Foundation.
ActivLives work includes running sports sessions, hosting singing clubs, Better Balance sessions and our ActivGardens which includes the People’s Community Garden and the Chantry Walled Garden. It’s a huge breadth of activities that aims to help isolated and lonely people who otherwise would struggle to engage with their community. You can see a flavour of our work in the community in our image above, it shows just a tiny amount of what we do and how we try and keep the community active and engaged.
You might be wondering how to vote for us online, well it’s super easy! Just head to asda.com/green-tokens type in Stoke Park into the box which says ‘select your local Asda store’ and then vote for ActivLives/ActivGardens.
The Green Token scheme is open right now and runs until Saturday 31 July so make sure to vote and then tell all of your family and friends to vote too. Everyone at ActivLives would like to thank you for your kind support and your vote to help get us to that £500 donation!
Get voting now and don’t forget we’re listed as ActivLives/ActivGardens: asda.com/green-tokens
The East Anglian Daily Times and the Ipswich Star have set up a brand-new initiative called Cash 4 Charities. It’s a campaign created to support local charities that have been hit by the pandemic and ActivLives has signed up. There’s a chance for us to receive a share of £20,000 but we need your help!
Everyday from now until Saturday 3 July the newspaper will print a token and all you need to do is to cut it out and save it for when you next attend an ActivLives session and give it to whoever is running your class or session. If you have collected some tokens but aren’t attending any sessions then you can post them to the ActivLives offices.
Our address is:
Brightspace, 160 Hadleigh Road, Ipswich, Suffolk IP2 0HH
The £20,000 donation money will be distributed amongst all the charities that have signed up to the scheme but the more tokens that we are able to collect means that we will receive a bigger share of the £20,000.
It’s a great way for you to support ActivLives over the next few months and to help us to continue delivering sports sessions, outreach work and gardening activities, so we’d like to say a huge thank you if you are able to collect the Cash 4 Charities tokens for us.
You can read more about the scheme on the East Anglian Daily Times website:
Brighten up your mum’s special day with a spring display from The Chantry Walled Garden
We have wonderful pots and bulbs guaranteed to put a smile on the face of your mum when they bloom.
The tulip, narcissus, hyacinth, Allium and grape hyacinth bulbs were kindly supplied by Thompson & Morgan – just across the park from us- in support of our charity. After flowering, the bulbs can be planted out in your garden for you to enjoy.
If you would like to order a pot, they cost £5, please get in touch with Susannah on 07530 407302 on Tuesdays or Thursdays or email email@example.com. We can leave your order by our gate at an allotted time for you to safely collect